Yardım merkezi

Last updated: 05.11.2026

Mr.CASH888 has zero tolerance for money laundering, terrorist financing and other financial crime. This Anti-Money Laundering (AML) and Know Your Customer (KYC) Policy explains the checks we run on accounts and transactions. They protect you, us and the integrity of the games.

In short: we verify player identity as required by law and by our risk checks. Payments must come from and go to wallets in your own name. Suspicious activity is reported to the authorities as the law requires.

1. Who this applies to

This policy applies to all players of Mr.CASH888, operated by 3-102-969399 S.R.L. (Costa Rica), and to our staff and partners. Our Compliance contact is support@mrcash888.com.

2. Know your customer (KYC)

Depending on your activity and risk level, we may ask for:

• a valid photo ID: passport, national ID card or driving licence;
• proof of address dated within the last 3 months: a utility bill or bank statement;
• proof that you own the wallets or accounts you use, for example a screenshot from the wallet or a signed message;
• proof of source of funds or wealth for higher-value activity;
• a selfie or live verification to match your ID.

Withdrawals may be held until verification is complete. False or forged information can lead to suspension or closure of the account. If your documents are incomplete or unclear, we will ask you to send them again.

3. Risk-based approach

We assess each account’s risk using factors such as country, wallets and payment patterns, deposit and play patterns, device and location data, and sanctions and politically exposed person (PEP) screening. Higher-risk accounts receive enhanced due diligence, which may include more documents and questions about the source of your funds.

4. Transaction monitoring

We monitor activity for signs of money laundering, including large or rapid deposits with little play, split transactions, many different wallets, funds passing through mixers or high-risk addresses, and withdrawals to a wallet different from the deposit wallet. We use blockchain-analytics tools to screen wallet addresses and transactions.

5. Payment rules

• Payments must come from and go to wallets or accounts in your own name.
• Every deposit must be wagered at least 1 time before it can be withdrawn.
• Withdrawals go back to your deposit wallet and network wherever possible.
• We may refuse, hold or reverse a payment linked to sanctioned, mixer or high-risk addresses.

6. Sanctions and PEP screening

We screen all players against international sanctions lists and PEP databases. We do not accept sanctioned persons or players from restricted jurisdictions (see our Terms & Conditions). If you become a PEP, tell us.

7. Reporting

If we suspect money laundering or terrorist financing, we report it to the competent authorities and may freeze the funds involved. The law does not allow us to tell you about such a report.

8. Record keeping

We keep KYC documents and transaction records for at least 5 years after the business relationship ends, or longer if the law requires.

9. Staff and procedures

Our staff receive regular AML training and must escalate anything suspicious to our Compliance team. We review this policy at least once a year.

10. Contact

Questions about verification or this policy: support@mrcash888.com.