Yardım merkezi

Last updated: 05.11.2026

Your data, handled with care. This Privacy Policy explains what personal data Mr.CASH888 collects, why we need it, who we share it with and how we protect it. We follow the data protection law that applies to us, including the EU GDPR where it applies to you.

In short: we collect only what we need to run your account, pay you and keep the Site safe. We never sell your personal data. We send marketing only with your consent, and you can opt out at any time. You can ask to see, correct or delete your data through support.

1. Who is responsible for your data

The data controller is 3-102-969399 S.R.L., a company registered in Costa Rica, with its registered address at Provincia 02 Alajuela, Cantón 01 Alajuela, Alajuela, seventy-five meters north and northwest of Mercado Central, gray-colored building. Contact for privacy questions and requests: support@mrcash888.com.

2. What we collect

• Identity and contact: name, date of birth, email, phone, address and country.
• Verification: ID documents, proof of address, proof of wallet ownership and, where required, proof of source of funds or wealth.
• Payments and crypto: deposit and withdrawal history, wallet addresses, transaction hashes and the network used. Blockchain data is public and we cannot erase it.
• Gameplay: bets, wins, losses, Bonus and Loyalty use and game history.
• Technical: IP address, device, browser, login times, approximate location and cookie IDs.
• Communications: your chats and emails with support and your marketing choices.

3. Why we use it and on what basis

4. Automated checks

We use automated tools to assess risk, for example to detect multiple accounts, bonus abuse, unusual payments and restricted locations. These tools help our team decide. If an automated check affects your account, you can ask for a person to review it.

5. Who we share it with

Only where necessary: payment and crypto service providers, blockchain-analytics providers, game and sportsbook providers, identity-verification and fraud-prevention services, IT, hosting and support partners, professional advisers, and regulators, law enforcement or courts where the law requires. We never sell your personal data.

6. International transfers

Our partners may be based outside your country, including outside the EU. When your data is transferred, we use appropriate safeguards such as standard contractual clauses where they apply.

7. How long we keep it

Only as long as we need it. Anti-money-laundering rules usually require us to keep identity and transaction records for at least 5 years after your account closes. We keep gameplay, payment and support records for the same period, unless the law requires longer.

8. How we keep it safe

We use encryption, access controls and secure data centres. You can help: keep your password private and use two-factor authentication where available. If there is a data breach that affects you, we will tell you and the authority as the law requires.

9. Your rights

Depending on where you live, you can ask to access your data, correct it, delete it, restrict or object to its use, receive a copy in a portable format, and withdraw your consent at any time. Write to support@mrcash888.com and we will reply within 30 days. Data we must keep by law, such as AML records, cannot be deleted before the retention period ends. You can also complain to your local data protection authority.

10. Marketing

We send offers by email, SMS or push notification only if you agree. You can opt out in your account settings or through the link in each message. Self-excluded players do not receive marketing.

11. Children

The Services are for adults only. We do not knowingly collect data from anyone under 18. If we find that we have, we will delete it and close the account.

12. Cookies

We use cookies as explained in our Cookie Policy.

13. Updates

We may update this policy from time to time. The latest version is always on this page, with its date at the top.