Last updated: 05.11.2026
Welcome to Mr.CASH888. These Terms & Conditions (the “Terms”) are the rules that apply to your account, our casino and sportsbook, and every promotion we run. Please read them carefully. By registering, depositing or playing you agree to them.
In short: you must be 18 or older and allowed to gamble where you live. One account per person, in your own name. Use only your own crypto wallets. Bonuses have their own rules. Play fair. We may ask you to verify your identity at any time.
1. About us and these Terms
1.1 The website mrcash888.com (the “Site”) is owned and operated by 3-102-969399 S.R.L., a company registered in Costa Rica, with its registered address at Provincia 02 Alajuela, Cantón 01 Alajuela, Alajuela, seventy-five meters north and northwest of Mercado Central, gray-colored building (“we”, “us”, the “Operator”).
1.2 We operate under Licence No. ALSI-202608058-FI2 issued by the Government of the Autonomous Island of Anjouan, Union of Comoros. You can verify our licence by clicking the Anjouan Gaming licence seal on the Site, which links to our entry in the official public register.
1.3 In these Terms: “you” means the registered player; “Account” means your player account; “Services” means the Site, our casino, our sportsbook and related features; “Crypto Asset” means a cryptocurrency we support; “Bonus” means any bonus, free spin, free bet, reward or other promotional benefit.
1.4 These Terms form one agreement together with our Privacy Policy, AML & KYC Policy, Cookie Policy, Responsible Gambling Policy, Bonus & Loyalty Terms, Crypto Payments and Withdrawal Rules, Sportsbook Rules, Complaints and Dispute Procedure, and the rules of each game. If the documents conflict, they apply in this order: (1) applicable law and our licence conditions; (2) these Terms; (3) the Sportsbook Rules for sports bets and the rules of each game for casino games; (4) the terms of a specific Bonus for that Bonus; (5) our other policies.
1.5 These Terms are written in English. A translation is for convenience only and the English version prevails.
2. Who can play
2.1 You must be at least 18 years old, or older if the law where you live sets a higher age. If we find that a player is under age, we return the deposits and close the Account immediately. We do not pay winnings.
2.2 You are responsible for making sure that online gambling is legal where you live and where you play from. We do not give legal advice and we do not guarantee that the Services are lawful in your location.
2.3 You cannot play if you are self-excluded from this Site or registered in a national self-exclusion scheme that applies to you, if you work for the Operator or its partners, if you are acting on behalf of someone else, or if you are a person subject to international sanctions.
2.4 We may refuse to register or serve any person at our discretion, where the law allows.
3. Restricted jurisdictions
3.1 We do not accept players from the following jurisdictions: the United States of America and its territories, the United Kingdom, France, Germany, the Netherlands, Spain, Austria, Australia, the Union of the Comoros, Iran, North Korea, Myanmar, any country or territory subject to comprehensive international sanctions, and any other jurisdiction where online gambling is prohibited or where we are not permitted to operate.
3.2 This applies to residents of those places and to anyone physically located there, including their overseas territories. We may update the list at any time.
3.3 You must not hide or fake your location, for example with a VPN, proxy or false address. If we find that you accessed the Services from a restricted jurisdiction, we may close your Account and void any winnings, and we may return your deposits only as the law allows.
3.4 We use technical measures, such as IP and location checks, to block access from restricted jurisdictions.
4. Your account
4.1 You may hold only one Account. Duplicate accounts will be closed and winnings from them may be voided. We may decide that Accounts are linked when objective evidence shows common ownership or control, for example the same verified identity, payment method or wallet, device, or pattern of play. No single factor decides this on its own, and a shared IP address alone is not enough. While we check, we may restrict the Accounts. If we find no breach, we lift the restrictions as soon as we reasonably can. If you find that you have more than one Account, tell us without delay. We will take this into account.
4.2 You must give true, complete and up-to-date details, in your own name, and keep them current. We may refuse a change of name or country.
4.3 Keep your login details private. Where two-factor authentication is available we recommend you use it. Everything done through your Account is treated as done by you. If you think someone else has access, tell Live Support immediately.
4.4 Your Account is personal. You must not sell, transfer, lend or share it, or use it for anyone else’s benefit.
4.5 We may restrict or suspend an Account while we investigate suspected fraud, bonus abuse, a breach of these Terms or a legal request.
5. Verification (KYC)
5.1 We may ask you at any time for proof of identity, proof of address, proof that you own the wallets you use, and proof of source of funds or wealth. See our AML & KYC Policy.
5.2 Until you are verified, we may limit deposits, withdrawals or play. A withdrawal may be held until verification is complete.
5.3 Documents must be valid, clear and in your own name. Proof of address must be recent (not older than 3 months).
5.4 If you give false or forged information, we may close your Account, void winnings and report it to the authorities where the law requires. If your documents are incomplete or unclear, we will ask you to send them again.
6. Deposits
6.1 You may deposit only from crypto wallets or accounts that belong to you. Payments from third parties are refused and may be returned only after verification. Your Account is for playing only. You must not use it as a bank, an exchange or a payment service.
6.2 The minimum deposit is EUR 5, or the equivalent in another currency. The cashier shows the supported Crypto Assets and networks. We may change them at any time.
6.3 A deposit is credited after the number of network confirmations required for the network. This number differs by network and is shown in the cashier. Its value in your Account is set at the exchange rate we apply when the deposit is confirmed.
6.4 Every deposit must be wagered at least 1 time before you can withdraw it. This is separate from the wagering requirement of a Bonus, which is calculated on the Bonus amount only (see section 10).
6.5 We may hold, refuse or reverse a payment that we suspect is linked to fraud, money laundering, sanctions, a breach of these Terms, or a payment from a restricted jurisdiction. If funds are credited to your Account by mistake, we may correct the balance and will tell you why where we reasonably can. We do not use this to reverse valid winnings from normal play.
7. Cryptocurrency payments
7.1 You are responsible for choosing the correct currency, network and address. Blockchain transactions are irreversible. If you send funds on the wrong network, to a wrong, expired or unsupported address, or in an unsupported asset, they may be lost and we may not be able to recover them.
7.2 The value of Crypto Assets can change quickly between your deposit, your play and your withdrawal. We are not responsible for exchange-rate changes or for losses caused by them.
7.3 Network fees may apply and are paid to the network, not to us. They are shown before you confirm a withdrawal.
7.4 You are responsible for any tax that applies to your deposits, winnings and withdrawals.
7.5 We may add or remove supported Crypto Assets and networks. If we remove one, we will give you a reasonable way to withdraw your balance in it.
8. Withdrawals
8.1 Withdrawals are currently available in cryptocurrency only, to a wallet that belongs to you. Where possible, withdrawals go to the wallet and network used for your deposit.
8.2 The minimum withdrawal is EUR 20, or the equivalent in another currency. This minimum does not apply if you close your Account or self-exclude.
8.3 Before your first withdrawal, and at any other time we reasonably ask, you must complete verification (see section 5 and our AML & KYC Policy). Verification can take up to 72 hours after you submit your documents. Withdrawals may be delayed until verification is complete.
8.4 After verification is complete, we aim to process approved withdrawals within a further 72 hours, counted from the moment the withdrawal is approved. If it takes longer, we will tell you. The time on the network can be longer, and processing may take longer while we complete verification or a security check.
8.5 You cannot withdraw Bonus funds, or winnings from a Bonus, until the wagering requirement is complete.
8.6 We may refuse, hold or reverse a withdrawal if we suspect fraud, money laundering, bonus abuse, a technical error, or a breach of these Terms, or where the law requires it.
8.7 You may ask Support to cancel a pending withdrawal before it is processed. A withdrawal cannot be cancelled in any other way.
9. Limits and fees
9.1 The maximum total of withdrawals is EUR 100,000 per Account per calendar month, or the equivalent in another currency. If your winnings are higher than the limit, we pay the amount above it in the following months, in instalments of up to EUR 100,000 per month, until it is paid in full. The unpaid amount stays yours and is shown in your Account. Jackpot wins are paid directly by the relevant game provider under the provider’s rules and are not subject to this limit. See also our Crypto Payments and Withdrawal Rules.
9.2 We may change deposit and withdrawal limits and give notice in the cashier or on the Site. The current limits are shown in the cashier.
9.3 We do not charge a fee for deposits or withdrawals. Network fees under section 7.3 may apply.
9.4 Amounts in other currencies are converted at the exchange rate we apply at the time of the transaction. Amounts shown in EUR are for information.
10. Bonuses and promotions
10.1 Every Bonus has its own terms, shown with the offer. They include the wagering requirement, the maximum bet while the Bonus is active, the games that count, how much each game counts, and the expiry date. Read them before you claim. See also our Bonus & Loyalty Terms.
10.2 Unless the offer says otherwise, only one Bonus can be active at a time. While a Bonus is active, bets are placed with Bonus funds first, and then with your real balance. Bonus funds, and winnings from them, cannot be withdrawn until the wagering requirement of that Bonus is complete. The wagering requirement is calculated on the Bonus amount only, not on your deposit.
10.3 The maximum bet while a Bonus is active, any maximum win, and the expiry date are set in the terms of each offer. A bet above the limit shown in the offer may lead to the Bonus and related winnings being removed.
10.4 When a Bonus expires, any remaining Bonus funds and winnings from them are removed. The expiry date is shown in the offer.
10.5 Bonus abuse is not allowed. It includes multiple accounts, collusion, low-risk or hedged betting across accounts or with others, exploiting errors, and irregular betting patterns made to meet wagering with little risk. A shared IP address or device on its own is not treated as abuse, but we may investigate it. If we suspect abuse, we may ask you for information, and a member of our team reviews the case before we act. If abuse is confirmed, we may remove the Bonus and winnings from it and, depending on how serious it is, close the Account and withhold deposits where the law allows.
10.6 We may change or end a promotion at any time. A change does not affect a Bonus you have already claimed unless the law or a fair-play reason requires it.
11. Loyalty programme
11.1 Players earn Loyalty points by betting real money. Points move you up levels, from Start through Bronze, Silver, Gold, Platinum and Diamond to Emerald. Each level from Bronze to Emerald has sub-levels 1–5. The points needed for each level are shown on the Loyalty page. When you reach a new level you may receive a one-time reward, which is paid as a Cash Bonus (see section 11.4).
11.2 Points are earned per EUR 1.00 bet in the casino and per EUR 3.00 bet in the sportsbook, with minimum odds 1.50 on sports. Slots and Bonus Buys count 100% towards points. Game Shows, Live Casino and Roulette count 10%. Blackjack and Baccarat count 5%.
11.3 Bets below EUR 0.20 do not count. For bets above EUR 5, only EUR 5 counts.
11.4 Points have no cash value and are not transferable. A level reward is different from points: it is a Cash Bonus credited to your Account, and you must wager it 1 time before you can withdraw it. The wagering requirement is calculated on the Cash Bonus amount only. Points and rewards may be removed in case of Bonus abuse, multiple accounts or a breach of these Terms. We may change the programme and its rates with notice on the Loyalty page. A change does not affect a reward that is already credited, unless the law or a fair-play reason requires it.
12. Games and bets
12.1 Casino game results are created by random number generators run by our game providers. The provider’s records are the main evidence in a dispute. We will review any evidence you give us.
12.2 A malfunction voids the affected pays and plays. Bets and sessions affected by a technical fault, or by an obvious error in odds or payouts, may be voided and your balance corrected. We do not void bets that are not affected.
12.3 If your connection is lost during a game, the result is decided by the provider’s records. Unfinished rounds may be completed automatically by the provider.
12.4 Sports bets are settled on the official result under our Sportsbook Rules. We may void a bet affected by match-fixing, insider information or an obvious mistake.
12.5 The rules of each game, including the maximum win where it applies, are shown in the game and apply to your bets.
13. Fair play
13.1 You must not use the Services for anything illegal or for fraud. You must not use bots, scripts or software that gives you an unfair advantage, collude with other players, exploit software errors, or use stolen or someone else’s funds. Abuse, threats or harassment of our staff are not accepted, and we may restrict your Account or your contact with us.
13.2 You must not hide your location (see section 3) or open an Account for someone else.
13.3 If we find or reasonably suspect a breach of this section, we may suspend or close your Account, void related bets and winnings, withhold funds, and report to the authorities where the law requires. Your funds stay yours while we investigate. An investigation alone does not mean that we keep them. We decide on your funds only after a member of our team has reviewed the case, and only where the law or an established breach of these Terms allows it.
14. Responsible gambling
14.1 Gambling is entertainment, not a way to make money or to solve money problems. Only play with money you can afford to lose.
14.2 In your Account you can set deposit and bet limits (daily, weekly or monthly), a time out of 24 hours, 7 days or 30 days, and self-exclusion for 6 months, 1, 2, 3 or 5 years, or indefinitely. Details are in our Responsible Gambling Policy. Free, independent help is available from Gambling Therapy (www.gamblingtherapy.org, in many languages), Gamblers Anonymous (www.gamblersanonymous.org) and BeGambleAware (www.begambleaware.org).
14.3 If you are self-excluded, you must not try to open a new Account or play. We may close any Account that you open during self-exclusion.
15. Closing your account
15.1 You can close your Account at any time through Live Support. Any withdrawable balance is paid out after verification is complete.
15.2 We may suspend or close an Account if you breach these Terms, if the law or a regulator requires it, for safety or security reasons, or for another legitimate reason. Where we close an Account without a breach on your part, we will pay out your withdrawable balance.
16. Dormant accounts
16.1 An Account with no login for 12 months may be treated as dormant.
16.2 Before we close a dormant Account, we will email you at least 30 days in advance. If you do not respond within that period, we may charge a dormant-account fee of 1% of the balance per month, starting after the notice period ends. The fee never exceeds your balance and stops as soon as you log in. We may also close the Account and pay any balance to a verified wallet in your name, or hold it as the law allows.
17. Our liability
17.1 The Services are provided “as is” and “as available”.
17.2 As far as the law allows, we are not liable for indirect or consequential losses, for loss of profits, or for losses caused by technical failures, internet or blockchain problems, interruptions, third-party providers, or events beyond our reasonable control.
17.3 Nothing in these Terms limits liability that cannot legally be limited.
17.4 Where our liability cannot be excluded, it is limited to the balance of your Account immediately before the event that caused the claim, unless the law requires otherwise.
17.5 We are not liable for a failure or delay caused by events beyond our reasonable control, including natural disasters, war, civil unrest, government action, strikes, power or internet failures, cyber attacks, and disruption of a blockchain network.
17.6 We do not guarantee that you will win. Losses are part of gambling.
17A. Intellectual property
17A.1 The Site, our brand Mr.CASH888, our logos, software, design, text, graphics and the games remain the property of the Operator or its licensors. Nothing in these Terms transfers any of these rights to you.
17A.2 We grant you a personal, non-exclusive, non-transferable and revocable licence to use the Services for your own entertainment under these Terms. The licence ends when your Account is closed.
17A.3 You must not copy, modify, distribute, sell, reverse-engineer or create derivative works from any part of the Services, except where the law expressly allows it.
18. Complaints and disputes
18.1 If you are not happy, contact Live Support or write to support@mrcash888.com with your username, Player ID, the date and what happened. We aim to reply within 14 days.
18.2 If you are not satisfied with the answer, you may escalate in writing to support@mrcash888.com. Write “Complaint” in the subject line and include the reference of your first contact. We will review it and give you a final answer within 30 days. If the case is complex, for example when it needs a game provider, a payment provider or an investigation, we may need more time, up to 90 days in total. We will tell you if we need more time and why. See also our Complaints and Dispute Procedure.
18.3 If the dispute is still not resolved after the steps above, section 19 applies.
18.4 Complaints about game results and sports bet settlements should be raised within 14 days of the game session or the settlement, and complaints about your Account within 30 days.
19. Governing law
19.1 These Terms are governed by the laws of the Autonomous Island of Anjouan, Union of the Comoros.
19.2 Disputes that are not resolved under section 18 are subject to the courts of the Autonomous Island of Anjouan, Union of the Comoros.
20. Changes to these Terms
20.1 We may update these Terms from time to time. We will announce important changes on the Site or by email. If you keep playing after a change takes effect, you accept the new Terms. If you do not agree, you must stop playing and may close your Account.
20.2 The latest version is always on this page, with its date at the top.
21. General and contact
21.1 If any part of these Terms is found invalid, the rest stays in force. Not using a right under these Terms is not a waiver of it. These Terms, with the documents listed in section 1.4, are the entire agreement between you and us about the Services. You may not transfer your rights under them. We may transfer ours to a company in our group or to a successor.
21.2 Contact: support@mrcash888.com (support and complaints), contacts@mrcash888.com (general enquiries and offers), and Live Support on the Site.
21.3 Sections 7.4 (taxes), 13 (fair play), 17 (liability), 17A (intellectual property), 18 (complaints) and 19 (governing law) continue to apply after your Account is closed.
